Denon-HDMIDiagnostics-guide维修电路原理图.pdf

.HDMI Diagnostics and TroubleshootingIntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting RadioFans.CN 收音机爱 好者资料库IntroductionHDMI Diagnostics and Troubleshooting4Compatible Models4How to operateHow to operate5Starting HDMI DIAGNOSTICS Mode5HDMI DIAGNOSTICS Menu6To exit HDMI DIAGNOSTICS Mode7Initialization8Reset option in HDMI DIAGNOSTICS mode8Factory Reset mode8Customer Support9For US & Canada9For Europe9For the other region9Cable TestProcedure10Test Item & Test Result11Limit modeLimit Mode Menu12Source Selection12Setting13Max Resolution13HDCP2.2 / HDR / Deep Color / Dolby Vision / DTS:X / Dolby Atmos / PCM 2ch only14Reset14Procedure (Max Resolution)15Tips for Limit Mode Setup172 Max Resolution173 HDCP 2.2174 HDR175 Deep Color176 Dolby Vision177 DTS:X188 Dolby Atmos189 PCM 2ch only18IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting2RadioFans.CN 收音机爱 好者资料库Log & EDIDProcedure19TroubleshootingTrouble shooting Guide for HDMI Diagnostics (Video Test, Audio Test, Auto Test)20Video Flow V1-0122Video Flow V1-02/06/1023Video Flow V1-03/04/05/08/0925Video Flow V1-0726Video Flow V2-01/05 V3-01/0527Video Flow V2-02/03/04/06 V3-02/03/04/0628Audio Flow A1-0130Audio Flow A1-0231Audio Flow A1-0332Audio/video Flow Other33Other Video Case134Other Video Case237Other Audio Case138Other Audio Case239Appendix40IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting3HDMI Diagnostics and TroubleshootingThe objective of this guide is provide support for users experiencing HDMIconnectivity issues.This guide should be used in combination with the AV Receivers HDMIDIAGNOSTICS feature.1The HDMI diagnostics feature is used to correct the followingissues.0No picture from connected TV.0No audio from the AV Receiver (Speaker)0Intermittent picture or artifact (video snow, dots on the top of the picture)0Intermittent audio or noise.2How to use.0If the issues mentioned in 1 occur, press the button on the front panel ofthe AV receiver to enter HDMI DIAGNOSTICS mode.0Use the buttons on the front panel or the included remote control tooperate the HDMI DIAGNOSTICS function.0Follow the guidance displayed in the front display to resolve issues usingAuto Test in HDMI DIAGNOSTICS.0Video Test and Audio Test in HDMI DIAGNOSTICS can be used toperform various tests manually according to the displayed error code.3What can be done with this feature?0Find issues with the AV Receivers hardware (Self diagnostics)0Find issues with external equipment and settings.0Find issues with HDMI cable capabilities and connection.0Restrict EDID or HDCP on the AV receiver to resolve issues caused byincompatibility with the AV receiver.NOTE0 The HDMI DIAGNOSTICS feature is a tool to help troubleshoot and solve common HDMIissues. It is not guaranteed to fix all issues.0 This feature is for people with knowledge about HDMI and Audio Video equipment.Compatible ModelsThe following Denon AV Receiver products support the HDMI Diagnostics feature.ProductsAVR-S730HAVR-S930HAVR-X1400HAVR-X2400HIntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting4How to operateStarting HDMI DIAGNOSTICS Mode1Turn on the AV Receiver.If a malfunction occurs, HDMI DIAGNOSTICS mode can be started withoutturning off the power.2Press and hold the main units buttons A and B at least 3seconds until HDMI DIAGNOSTICS appears on the front paneldisplay.ModelButton AButton BAVR-S730HAVR-S930HAVR-X1400HAVR-X2400HZONE2SOURCETUNERPRESET CH -0Front panel display sample (e.g. AVR-X2400H)HDMI DIAGNOSTICS0 HDMI DIAGNOSTICS mode cannot be entered from the Setup Menu or SetupAssistant. Close the menu first.3When starting the HDMI DIAGNOSTICS mode, the AV Receiverwill automatically start the Hardware Self Diagnostics Test tocheck whether hardware failure occurs.If there are no errors, the AV Receiver will show the HDMI Diagnostics menuon the front panel display.If the hardware error is detected, the AV Receiver will show an error code onthe front panel display. (e.g. H1-01)In this case, the AV Receiver can not continue the HDMI Diagnostics mode.Please turn off the AV Receiver and contact customer service in your area.（For contact service, refer to “Customer Support” (v p. 9)）0Front panel display sample (e.g. AVR-X2400H)HardwareCheck.Err: H1-01Contact supportHardware Error detectedBlinkIntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting5HDMI DIAGNOSTICS MenuWhen the Hardware Self-Diagnostics Test is passed, the AV Receiver displays the HDMI DIAGNOSTICS Menu below.1Use uiui to select the menu to be set or operated, then press ENTER.0Front panel display sample (e.g.AVR-X2400H)1 Auto TestItemDescriptionpage1 Auto TestThe AV Receiver assists you in identifying the cause of any HDMI issues using Video Test, Audio Test,Cable Test or the limit mode feature according to the guidance indicated on the front panel display.2 Video TestDiagnose video-related issues. If an error is detected, please refer to the flow of the correspondingerror number in the Trouble shooting Guide.203 Audio TestDiagnose audio-related issues. If an error is detected, please refer to the flow of the correspondingerror number in the Trouble shooting Guide.This cannot be selected if the currently selected input source is an audio type source.204 Cable TestCheck HDMI-Cable integrity and signal (resolution) capability.105 Limitation Mode(Limit Mode)Set settings to limit the AV Receivers Video or Audio EDID.There are instances where limiting the AV Receiver video or audio EDID will fix various issues.Please try each limit settings in accordance with the Trouble shooting Guide.If you want to clear the limit settings, please refer to 3.Initialization.126 Log/EDIDSave the Logging data to USB file or network server.Please use it when receiving the requested by customer service.197 ExitExit the HDMI Diagnostic modeIntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting6Control Keys for NavigationYou can operate each menu using the Cursors, Enter and Back buttons on the remote control or the main unit.In the case of models that there is no cursor button on the main unit, the following buttons will work as the cursor buttons during HDMI Diagnostics mode.RC buttonsMain unit buttonsAVR-S730HAVR-S930HAVR-X1400HAVR-X2400HUpTUNE +ZONE2 SOURCEDownTUNE -ZONE2 ON/OFFLeftTUNER PRESET CH -TUNER PRESET CH -RightTUNER PRESET CH +TUNER PRESET CH +ENTERDIMMERDIMMERBACKSTATUSSTATUSTo exit HDMI DIAGNOSTICS ModeTo exit the HDMI Diagnostics mode, please select 7 Exit or turn off the AV Receiver.NOTE0 The HDMI DIAGNOSTICS feature does not support ZONE2 related Video and Audio issues.IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting7InitializationThe Limit setting in the HDMI DIAGNOSTICS mode is stored per input.Please note that the limit mode settings backup memory will not be initialized (reset) using the initialization (reset) method described in the instruction manual.There are two ways to reset the limit mode settings.Reset option in HDMI DIAGNOSTICS modeLimit mode settings that are made in the HDMI Diagnostics mode are reset to thefactory default values.However, settings other than HDMI Diagnostics (e.g. Speaker setup, Video Setup,Audio Setup) are not reset.1Select 5 Limit Mode from the HDMI Diagnostics menu.2Select Reset from the Limit mode menu.3Select ”All source, then press ENTER.Factory Reset modeAll settings including the Limit mode setting of HDMI Diagnostics mode are reset tothe factory default values. (except for Network setup)1Press the POWER button to turn off the AV Receiver.2While holding down buttons A and B simultaneously, pressPOWER button.3Release the buttons after confirming that the front panel displayflashes at 1-second intervals.ModelButton AButton BAVR-S730HAVR-S930HTUNERPRESET CH +TUNE -AVR-X1400HAVR-X2400HZONE2 SOURCEDIMMERIntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting8Customer SupportIf you need additional help in solving problems, contact the nearest HDMI DIAGNOSTICS customer service in your area.For US & Canadaoo Denon UShttps:/ Denon Canadahttps:/ Europeoo Denon UKhttps:/www.denon.co.uk/uk/support/homeoo Denon Germanyhttps:/www.denon.de/de/support/homeoo Denon Netherlandhttps:/www.denon-hifi.nl/nl/support/homeoo Denon Francehttps:/www.denon.fr/fr/support/homeoo Other (EU)http:/ the other regionoo Denonhttp:/IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting9To check the HDMI Cable integrity, signal quality and resolution capability.Procedure1Use uiui to select 4 Cable Test in the HDMI Diagnostics mode,then press ENTER.4 Cable Test2Connect the HDMI cable to be tested to HDMI1(CBL/SAT) andMONITOR(1) OUT as shown in the figure, then select “Connectthe cable between HDMI1 IN and MONITOR(1) OUT, then pressENTER.Connect the cabHDMI1 (CBL/SAT)MONITOR13Select Start, then press ENTER.CableTest Start4“Testing.” appears in the front panel display, and the teststarts.Testing.5The AV Receiver shows Cable test result on the front paneldisplay.To perform the cable test again, select “Retry” and press ENTER.CABLE TEST FAILRetryBlink6To exit the cable test, remove the tested HDMI cable, then use iito select Exit and press ENTER.CABLE TEST FAILExitBlinkIntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting10Test Item & Test ResultTest whether there are issues in the HDMI cable communication line and whether the line is compatible with the transfer domains of the resolutions in the table below.After you finish the cable test, if you still have any issues, please try the following solution.1Replace the HDMI cable.2To use this cable in your system, please set the limit mode to the resolution that was passed in the following test.Cable Test ItemResult(Front panel display)CommunicationlineVideo Resolution (RGB / 8bit)4k604k301080p720p480pPASSPASSPASSPASSPASSPASSCABLE TEST PASSPASSFAILPASSPASSPASSPASS4K(3G) PASS / 4K(6G) FAILPASSFAILFAILPASSPASSPASS1080p PASS / 4K(3G) FAILPASSFAILFAILFAILPASSPASS720p PASS / 1080p FAILPASSFAILFAILFAILFAILPASS480p PASS / 720p FAILPASSFAILFAILFAILFAILFAILCABLE TEST FAILFAIL-CABLE TEST FAILIntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting11To limit the Video/Audio output try the (EDID) or HDCP method to properly display picture on the TV and to correct sound issues.Limit Mode MenuThe AV Receiver has various options for Limit Mode.These limit modes are stored for each Video input source.0Front panel display sample (e.g.AVR-X2400H)1 Source:CBL/SATItemDescription1 Source Select(Source)The input source can be changed from this menu.2 Max Resolution(MaxRes.)Sets the video input/output resolution restrictions supported bythe AV receiver.3 HDCP2.2(HDCP)This sets the HDCP limit of the AV Receiver to HDCP ver. 1.4.This can be set for any input with HDMI assigned to it.4 HDRThis limits (disables) the HDR capability of the AV Receiver.This can be set for any input with HDMI assigned to it.5 Deep Color(DeepC)This limits (disables) Deep Color capability of the AVReceiver.This can be set for any input with HDMI assigned to it.6 Dolby Vision(DolbyV)This limits (disables) the Dolby Vision capability of the AVReceiver.This can be set for any input with HDMI assigned to it.7 DTS:XThis limits (disables) DTS:X capability.This can be set for any input with HDMI assigned to it.ItemDescription8 Dolby Atmos(Atmos)This limits (disables) Dolby Atmos capability.This can be set for any input with HDMI assigned to it.9 PCM 2ch only(PCM2ch)This limits the audio input capability to PCM 2ch only.This can be set for any input with HDMI assigned to it.When PCM 2ch only is set, DTS:X and Dolby Atmos are alsorestricted.10 ResetThe setting content of Limit Mode is initialized.11 ExitExit Limit Mode and return to HDMI DIAGNOSTICS mode.Source SelectionYou can switch inputs to check other video sources.The input source encoder on the unit or remote control unit can be used to changethe input source.When the current input source is audio only, with no video assignment, Audio isdisplayed.IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting12SettingMax ResolutionMax Resolution has 5 selectable items.No LimitNo limit. The AV Receiver works up to 4K(6G).4K(3G)(Default):This sets EDID information and max resolution of the videooutput from the AV Receiver to up to 4K(3G)1080p:*2This sets EDID information and max resolution of the videooutput from the AV Receiver to up to 1080p (60/50).720p:*1This sets EDID information and max resolution of the videooutput from the AV Receiver to up to 720p, 1080i or 1080p24. When 720p is set, the resolution may be 1080i for someplayback devices or content.480p:This sets EDID information and max resolution of the videooutput from the AV Receiver to up to 480p or 576p.z1On the AVR-S730H and AVR-X1400H, “720p” is the default setting for audio inputsources such as Tuner and HEOS Music. “No Limit”, “4K(3G) ” and “1080p” cannot beset for these sources.z2On other models, “1080p” is the default setting for audio input sources such as Tuner,Phono and HEOS Music. “No Limit” and “4K(3G) ” cannot be set for these sources.0 When you set a resolution in the Max Res. setting, you will not be able to change to ahigher resolution in the AVR Setup Menu-Video-Output settings.0 When the Max Resolution settings are changed from the default values, “Custom” isdisplayed in the AVR Setup Menu Video 4K Signal Format. The Max Resolutionsettings take priority when “Custom” is set.【Relationship between Max Resolution setting and Support Resolution】SupportResolutionColorSpacePixelDepthMax Resolution settingNo Limit(4K(6G)4K(3G)1080p720p480p480i/p,576i/pRGB24,30,36bitYCbCr4:4:4YCbCr4:2:236bit1080i60/50RGB24,30,36bit-YCbCr4:4:4YCbCr4:2:236bit-720p60/50RGB24,30,36bit-YCbCr4:4:4YCbCr4:2:236bit-1080p 24RGB24,30,36bit-YCbCr4:4:4YCbCr4:2:236bit-1080p60/50RGB24,30,36bit-YCbCr4:4:4YCbCr4:2:236bit-4K24p,4K30p,4K25pRGB24bit-YCbCr4:4:430,36bit-YCbCr4:2:236bit-4K60p,4K50pYCbCr4:2:024bit-30,36bit-RGB24bit-YCbCr4:4:4YCbCr4:2:236bit-IntroductionHow to operateCable TestLimit modeLog & EDIDTroubleshooting13HDCP2.2 / HDR / Deep Color / Dolby Vision /DTS:X / Dolby Atmos / PCM 2ch onlyYou can set a limit of each funcition of the AV Receiver according to your situation.No Limit(Default):No limit.Limit:Limit (Disable) each function by changing EDID and HDCPsetting information.ResetYou can reset the limit mode settings to the factory default values.Settings other than limit mode are not reset.Current source *:Reset the limitation setting only for the current source.All sources:Reset the limitation setting for all sources.Cancel:Cancel this menu and go back to the limitation modeselection menu.(* is current source name)0 You can reset the default settings by setting “Factory Reset mode”. (v p. 8)Please note that the Limit Mode setting will not be reset by performing the process describedin “Resetting factory settings” in the owners manual.0 You can easily check whether HDMI-related functi